The knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.
***PLEASE READ EVERYTHING ON EACH PAGE BEFORE SUBMITTING A TICKET. FAILURE TO DO SO WILL RESULT IN CLOSURE OF TICKET.***
Please use the Network Access Request forms in the KNOWLEDGEBASE ARTICLES to request NIPR Access
Please submit ALL in processing paperwork ( DD2875, User Agreement, and Rules and Behavior) when submitting a ticket. Ensure that all proper groups needed are added in your 2875.
If you are accessing a computer using your CAC then it is NIPR
Please place ticket before emailing our org box. If you have not received acknowledgement on your ticket in 72 hours, send an email to include your ticket number.
Please view all of the Knowledge-base articles before submitting a ticket.
If a ticket is submitted and you DO NOT provide the computer name , then your ticket will be closed, and you will be required to re-submit a new ticket with the correct information.
1. Open Java Control Panel (Right-Click on your start button and select "Control Panel")
2. Either click on "Programs" (If you are in the View by: Category - then select "Java") or "Java" (If you are in the View by: Large/Small icons)
3. After the Java Control Panel opens, go to the Java tab.
4. Click "View", then add:
-Djava.vendor="Sun Microsystems Inc."
into the Runtime Parameter box of the x86 Architecture
5. Now try to log back into MilPDS